Privacy Policy
Last updated: 06.07.2026
1. Controller
Responsible for data processing on this website is:
BYB | Block You Bots
Olaf Schneider
Buchbinderweg 49
12355 Berlin
Germany
Email: admin(at)blockyoubots.com
Website: www.blockyoubots.com
2. General information on data processing
We process personal data only to the extent necessary to provide this website, the BYB Shop, customer accounts, digital downloads, licences, updates, support and security functions.
Depending on the function used, the legal bases for processing are in particular consent, contract fulfilment, legal obligations and legitimate interests according to Art. 6 GDPR.
3. Hosting and server log files
When you visit this website, technical access data may be automatically processed by the web server.
- IP address
- Date and time of access
- Requested pages and files
- Referrer URL
- Browser type and version
- Operating system
- HTTP status code
- Amount of data transferred
These data are processed to ensure the technical operation, stability and security of the website and to detect misuse or attacks.
The legal basis is our legitimate interest in the secure and reliable operation of this website.
4. BYB security functions and security logs
To protect this website, the BYB Shop, customer accounts, downloads and forms against misuse, spam, bots, brute-force attempts, exploit attempts, flooding and other attacks, security-related data may be processed.
- IP address, if necessary also in full form for security purposes
- User agent
- Referrer URL
- Requested URL
- Date and time of access
- Security event, for example blocked request, suspicious access or login attempt
- Login or access status
These data are used to detect and block attacks, protect user accounts, prevent misuse and maintain the availability of the website.
The legal basis is our legitimate interest in protecting the website, the shop system, our users and our digital products.
5. Customer account and registration
If you create a customer account or register on this website, we process the data required for registration, login and account management.
- First and last name
- Email address
- Username
- Password hash, not the plain password
- Billing address, if required for orders or invoices
- Account status
- Login times and security-relevant login information
These data are processed for the creation and administration of the customer account, order processing, download access, licence management and account security.
6. Orders, invoices and licences
When you place an order in the BYB Shop, we process the data required to complete the purchase, provide the digital product, manage licences and fulfil legal retention obligations.
- Ordered products
- Order number
- Invoice and billing data
- Payment status
- Licence data
- Download permissions
- Customer account assignment
The legal bases are contract fulfilment and legal obligations, in particular commercial and tax retention obligations.
7. Downloads, updates and licence checks
When digital products, free downloads, updates or licence-related functions are used, technical and account-related data may be processed.
- Product name and version
- Download time
- Customer account or licence assignment
- IP address
- Licence or update status
- Download limit or access status
These data are used to provide purchased products, updates and downloads, prevent unauthorised access and document contract-related services.
8. Payment processing
Payments are processed through the payment methods offered in the checkout. Depending on the selected payment method, payment-related data may be transmitted to banks, payment service providers or other payment processors.
We do not store complete credit card data on this website.
The legal basis is contract fulfilment and, where applicable, compliance with legal obligations.
9. Contact, support and feedback
If you contact us by email, contact form, support form or feedback function, the information you provide will be processed to handle your request and possible follow-up questions.
- Name and contact details
- Message content
- Technical information provided by you
- Attachments, if you provide them
- Date and time of the request
The legal basis is contract fulfilment for customer support requests and our legitimate interest in answering general inquiries.
BYB Help Assistant Cora
This website provides the BYB Help Assistant Cora. Cora searches locally stored help content from JSON files and displays suitable answers to user questions.
No external artificial intelligence service is used for Cora. User questions are not used for automated decision-making and are not transmitted to external AI providers.
If a name is entered in Cora, it may be stored locally in the user's browser to improve usability. This local storage can be deleted at any time through the browser settings.
10. BYB Test Center
If you use the BYB Test Center, the data required to perform and display the requested test may be processed.
- Website URL entered by you
- Technical test results
- IP address
- User agent
- Date and time of the test
These data are used only to perform the requested test, display the result and protect the test function against misuse.
Only use the BYB Test Center for websites for which you are authorised to perform such checks.
11. Cookies
This website uses technically necessary cookies to provide core functions, security functions, login sessions, shopping cart functions and cookie settings.
- Session cookies
- Login cookies
- Shopping cart cookies
- Cookie consent settings
- Security cookies
Tracking cookies and analytics tools are not used unless this is expressly stated separately and consent has been obtained where required.
12. Email communication
We may send emails that are necessary for the use of the shop and customer account.
- Order confirmations
- Invoices
- Licence and download information
- Password reset emails
- Support replies
- Important security or account information
Newsletter or advertising emails are only sent with separate consent, where required.
13. Recipients of personal data
Personal data will only be disclosed if this is necessary for the operation of the website, contract processing, legal obligations, security purposes or the enforcement of legal claims.
- Hosting provider
- Payment service providers, depending on the selected payment method
- Tax advisor or accounting service providers, if applicable
- Authorities, courts or legal representatives where legally required
- IT service providers, if required for operation, maintenance or security
14. Third-country transfers
We do not intentionally transfer personal data to countries outside the European Union or the European Economic Area. If external service providers are used and such a transfer becomes necessary, this will only take place where a legal basis and appropriate safeguards exist.
15. Storage and deletion
Personal data is stored only as long as necessary for the respective purpose or as required by statutory retention obligations.
- Customer account data is stored for as long as the customer account exists.
- Order, invoice and payment-related data is stored according to statutory commercial and tax retention periods.
- Licence and download data may be stored for the duration of the contractual relationship and any applicable update or support period.
- Support and contact requests are stored for as long as necessary to process the request and document the communication.
- Security logs are stored only as long as necessary for security, abuse prevention and troubleshooting, unless longer storage is required in individual cases.
16. Security measures
We use technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.
- SSL/TLS encryption
- Access restrictions
- Security logging
- Backups
- Regular updates and maintenance
17. Rights of data subjects
You have the following rights regarding your personal data::
- Access (Art. 15 GDPR)
- Rectification (Art. 16 GDPR)
- Erasure (Art. 17 GDPR)
- Restriction of processing (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Objection to processing (Art. 21 GDPR)
- Complaint to a supervisory authority
Please send requests to: admin@blockyoubots.com
18. Right to withdraw consent
You can withdraw consent you have given at any time with effect for the future. The lawfulness of processing carried out before the withdrawal remains unaffected.
19. Right to lodge a complaint
You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates data protection law.
Competent supervisory authority:
Berliner Beauftragte für Datenschutz und Informationsfreiheit
Alt-Moabit 59-61
10555 Berlin
Germany
Email: mailbox@datenschutz-berlin.de
20. Changes to this privacy policy
We reserve the right to update this privacy policy if legal, technical or business requirements change. The version available at the time of your visit applies.
Contact for privacy questions
If you have any questions regarding the processing of your personal data or wish to exercise your rights, please contact:
Olaf Schneider
Berlin, 06.07.2026
Email:
admin(at)blockyoubots.com