General Terms and Conditions (AGB)
The following general terms apply to all purchases made via BlockYouBots.
Last updated: 06.07.2026
Provider:
BYB | Block You Bots
Owner: Olaf Schneider
Buchbinderweg 49
12355 Berlin
Germany
Phone: +49 (0) 30 72015702
Mobile: +49 (0) 175 5527620
Email: admin(at)blockyoubots.com
1. Scope
These terms apply to all contracts concluded via the Block You Bots online shop.
2. Subject of the Contract
The subject of the contract is digital products, in particular software, plugins, extensions or comparable digital content, which are made available for download or through the customer account after successful payment. No physical shipping takes place.
The specific scope of services, supported system requirements, licence terms and any update or support services are based on the respective product description at the time of purchase.
3. Prices and Payment
All prices are final prices. Due to the small business regulation according to § 19 UStG, no VAT is shown. Payment is made in advance using the available payment methods.
4. Delivery and Download
After successful payment, the product is made available for download, usually immediately. Access may also be provided through the customer account.
5. Right of Withdrawal for Digital Content
By purchasing digital content, the customer expressly agrees that performance of the contract begins before the withdrawal period expires. The customer confirms that they are aware that the right of withdrawal expires once performance has begun, in particular when the download or access to the digital content is provided.
6. Usage Rights
With the purchase, the customer receives a simple, non-exclusive and non-transferable right of use within the scope described in the respective product description or licence terms.
Redistribution, resale, sublicensing, reproduction, publication or disclosure of the digital product or parts thereof is not permitted unless expressly allowed by the provider.
7. Updates, Maintenance and Support
Where legally required, the provider supplies updates that are necessary to maintain the conformity of the digital product. This may include security updates.
Functional updates, new main versions, extensions or additional support are only part of the contract if they are expressly stated in the respective product description, in the customer account or in the relevant offer.
The customer is responsible for installing provided updates within a reasonable time and for complying with the stated system requirements.
Support is provided only to the extent expressly described in the respective product description, offer or customer account.
8. Warranty and Liability
The statutory warranty rights apply.
The provider is liable without limitation in cases of intent and gross negligence and for damages resulting from injury to life, body or health.
In cases of slight negligence, the provider is liable only for breach of essential contractual obligations. In such cases, liability is limited to the typical, foreseeable damage.
Any further liability exists only where required by mandatory law.
No liability is accepted for damage or malfunctions caused by improper use, unauthorised changes to the product, unsupported server environments, incompatible third-party extensions, incorrect installation or use outside the stated system requirements, unless the provider is responsible for these circumstances.
The provider does not guarantee that every automated access, every bot, every attack or every unwanted request will be completely prevented, unless this has been expressly promised.
9. Consumer Dispute Resolution
The provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Our contact email address is: admin(at)blockyoubots.com
10. Jurisdiction and Applicable Law
German law applies. Mandatory consumer protection provisions of the country in which the customer has their habitual residence remain unaffected. The place of jurisdiction is Berlin if the customer is a merchant, a legal entity under public law or a special fund under public law.
11. Severability Clause
If any provision is invalid, the remaining provisions shall remain in full force. Statutory provisions apply instead of the invalid clause.
Note according to § 19 UStG:
No VAT is shown due to the small business regulation.